Hall County Tax Office Launches ‘Save a Trip. Skip the Line.’ Campaign

Program educates public on multiple ways to save a trip when paying tax bills

With a customer service mindset focused on convenience, the Hall County Tax Commissioner’s office urges local taxpayers to “Save a Trip. Skip the Line.” for most transactions such as tag renewals and other tax payments.

“Many businesses have adopted contactless procedures for safety reasons. We’ve taken the same approach but for reasons that are more about providing easier and greater access,” said Hall County Tax Commissioner Darla Eden.

Taxpayers will see messaging through social media, signage, mailings, and other advertising to “Save a Trip. Skip the Line” as part of a public education campaign throughout the region. The tax office worked with local advertising agency Morton Vardeman & Carlson to develop the campaign.

“While the campaign began in 2021, we are still working to create new ways for taxpayers to access our office without coming in the door,” Eden said. “Today, about the only reason for visiting our office is to title a vehicle because that requires verification in person with a signed original document.”

Local citizens have multiple options to renew vehicle tags, update their address, make tax payments, or reprint registrations.

Self Service Kiosks:

You can renew your tag and receive the decal instantly at one of three self-service kiosks at these Kroger Stores: 

GAINESVILLE

• New Holland Market on Jesse Jewell Pkwy in Gainesville

• Coming Soon! Thompson Bridge Commons on Thompson Bridge Rd

SOUTH HALL

• Clearwater Crossing on Spout Springs Rd

• Royal Lakes on Winder Hwy

Georgia has over 70 other tag kiosks throughout the state. Look up all of Georgia’s tag kiosk locations here.

Other “Save a Trip … Skip the Line” options include:

• Pay property taxes online at https://hallcountytax.org/pay-bill
• Renew your tags and much more using our drive-up drop box
• Call 770.531.6950 or text 833.602.8497 for personalized assistance

“We still enjoy helping our tax customers in person,” Eden said, “but I hope they will appreciate our ongoing efforts to be ever more efficient and reducing the stress of paying taxes. With everyone so much busier these days, who wouldn’t want to ‘save a trip … skip the line’?”

For questions, contact the tax office at tagoffice@hallcounty.org or propertytax@hallcounty.org.